Privacy Policy

Effective Date: 10/01/2021

Master’s Charter values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

a) Personal Information:

• Name, email address, phone number
• Payment information (credit card details, billing address)
• Trip details (pickup location, destination, number of passengers)

b) Non-Personal Information:

• Browser type and version
• IP address and geographical location
• Pages you visited on our website and time spent on each

2. How We Use Your Information

Master’s Charter uses the information collected for the following purposes:

• To process bookings and payments
• To provide customer support and respond to inquiries
• To improve our website, services, and customer experience
• To send updates, confirmations, and relevant service information
• To comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, or provide services (e.g., payment processors).
• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or the safety of others.

All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your information as necessary to provide services on our behalf.

4. Data Security

Master's Charter takes your data security seriously. We implement a variety of security measures to maintain the safety of your personal information:

• Secure server technology (SSL encryption) for all sensitive information, including payment details.
• Limited access to your personal data, restricted to authorized personnel only.
• Routine security audits and best practices to prevent unauthorized access.

While we strive to protect your personal information, please note that no method of transmission over the internet is completely secure. We cannot guarantee absolute security but will take all reasonable steps to protect your data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to:

• Remember your preferences and personalize your experience
• Analyze website traffic and usage patterns
• Improve website functionality and user experience

You can control cookie settings in your browser. However, disabling cookies may affect certain features of our website.

6. Your Rights

You have the right to:

• Access and receive a copy of the personal data we hold about you.
• Correct or update any inaccurate information.
• Request deletion of your personal data (subject to legal requirements).
• Withdraw consent for any data processing based on your consent.

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, we will securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Master's Charter does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, with the effective date indicated at the top. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: [email protected]
• Phone: (407)743-1990
• Address: Orlando - Florida - USA